A role play with you and the interviewing manager, where the manager is the customer and they tell you that you own the company and can do whatever you want. So the customer is upset because the superbowl is tomorrow, all of his friends are coming over, and his video services aren't working. Technicians aren't available until 2 days out. If he doesn't get a technician out there he's going to cancel all of his services.
Support Analyst Interview Questions
5,370 support analyst interview questions shared by candidates
Tell me about a time when you had to deal with an ambiguous situation and what did you do to resolve it?
The most important question was: Was there a problematic situation which had a negative impact to clients which you resolved with your initiative? How did you solve it?
Work together on a group task then normal interview questions such as strengths/weaknesses.
Perguntas padrão de RH: Sobre seu perfil, experiências e expectativas para uma nova posição.
They asked me to pretend I was talking to an alien who was visiting earth for the first time and he could not see me and I could not see him. I was to tell this alien how to put on a sock and a shoe and tie the shoe.
Round 1: technical: (20 mins) Q's : Tell me about urself what is star and snowflake schema? write a query to delete duplicate records 10 commands you know in unix what is cursor what is trigger rank vs denserank () are you ok with night shifts Interviewer was good, he then asked me to wait outside. Round 2 : Managerial Round (15 Mins) Q's: tell me about urself walk me through your daily activities do you have past exp. in interacting with client. what if i give you monitoring work salary expectation when can you join are you ok with Night shifts Interviewer was "OK", he was not looking at me during the whole interview, he was staring at my resume :D :D :D Round 3 : HR (15 mins) tell me about urself situation where u faced problem why are you leaving your current company salary expectation
why zycus?
Give an instance where I had a misunderstanding with someone and how I was able to resolve it.
Were no unexpected or unusual questions.
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