Describe a time you were under pressure
Support Associate Interview Questions
4,756 support associate interview questions shared by candidates
Do you enjoy multi-tasking ?
Describe a time you were working with a team and someone was not doing their part.
Describe a time you witnesses someone doing something wrong, what did you do?
Degree of difficulty for all questions was zero. Nothing unexpected.
The questions were canned behavioral questions they read from a paper. They weren't difficult to answer. They asked about an time at work where you had a hard task, and how did you get through it.
The interviewer seemed to me more nervous than I was. I answered some situational questions like: discuss a time when you saw an employee acting in a way that would be an issue with integrity and how did you handle it, discuss a time when you worked in a team and a team member was not contributing. What did you do about that team member?
situacions
what does outstanding customer service mean to you?
The most difficult question would have been describing past situations where you had to make judgement calls in different scenarios.
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