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Support Associate Interview Questions
4,756 support associate interview questions shared by candidates
how would you solve a problem you were dealt with at your previous employer?
Whats your strengths? example about how I solved a problem
How would you handle an angry and frustrated customer?
How would you explain a database to a six year old in three sentences or less.
You've been working with client all week and have promised them a solution to their technical problem by the end of the week. It's Friday afternoon, and you still have no solution to their problem. Draft an email of what you would say to the client at this time.
How would you handle being on a team with a co worker you have problems with?
Debugging tools
In written test, they asked me write few sentences on "Disadvantages of Social Media". In Group Discussion, they asked me talk only for 10 seconds on the topic "Advantages of Social Media".
If a client called in and tried to launch our software on their computer, and all they said was "There's just a blue screen on my monitor", what would be the first few steps you would take to solve the issue yourself?
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