what will you do to help a customer find something?
Support Associate Interview Questions
4,751 support associate interview questions shared by candidates
what should you prepare for this job
Why Amazon?
They asked me , why did I want the job because I came from a technical background?
A form must be filled in in the first round along with few online multiple choice questions.
How I took a bad situation and turned it around and what the outcome was.
What happens when you type www.amazon.com?
The test asked questions about customer support and best practices.
Are you willing to work with rotational weekends?
, network basics like TCP/IP model, tcpdump, tcp 3 ways hand check, ping ,telnet, , network basics like TCP/IP model tcpdump tcp 3 ways hand check ping telnet and most network fundamentals
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