mostly online test
Support Associate Interview Questions
4,751 support associate interview questions shared by candidates
Why do you want to wrk in this field ? Why should I hire you ?
Verbal ability questions based on english grammar and general aptitude questions and some basic reasoning questions
Background experience and why would you be a good fit
I cannot ligive away the questions but they are much similar to - Tell me a time when you went above and beyond to solve a problem and that helped your team.
How do you handle irate customers?
I signed the non disclosure agreement, and therefore I can't write down all the questions. But know the basics of networking like TCP, UDP, routing protocols, and also how to troubleshoot a network. Know how ping and traceroute work etc. On the behavioral side, just be yourself. Show them that you can handle difficult situations, and give examples. While giving examples, don't say "we did", talk about what "you" did. Use "I" a lot.
Something about urself
Lot of DB question as I was going to join the BASIS team.
Where do you see yourself in 5 years?
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