Straight word questions, no surprises of "name a time when you had to overcome something and you did not know to how to do it at first"
Support Mac Interview Questions
668 support mac interview questions shared by candidates
Name a time you had to deal with a crises.
Name a time you had to reprimand a coworker and how did it go?
I was asked about basic computer knowledge. I was also asked if I could give specific information about some Apple products (iPod, Macbook, etc.)
what is the biggest technical problem you faced and how did you solve this problem?
General "who are you?" questions and why did I apply? Followed by a ten page multiple choice exam a week later.
Why do you want to work at Apple?
How would you deal with customers having a technical issue, when you have no idea how to solve the problem?
When was a time you received exceptional customer service and how?
Name one time when you had to work with a negative employee. How did you handle that?
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