How do you deal with a difficult customer/situation?
Support Manager Interview Questions
2,560 support manager interview questions shared by candidates
How did you manage cross collaboration with other teams.
describe a difficult project that you had to handle failure at work: what happened and what did you do
Hardest technical issue you solved. Metrics at prev call centers
Tell me about your background
How about lean manufacturing ? New technology and processes
Q: As a why am planning on leaving my current position? Q: About my past and present achievements
Tell me about yourself and your experiences and how they relate to the job.
Why u want to work at spectrum? How will working at this job benefit you? How would u describe customer service? One strength great for this position? Tell me a time you went above a customers expectations? LOTS OF STAR QUESTIONS. Then do u have our current internet service? What’s the different cords? Do u know what’s an Ethernet cord? What does it do? What’s a modem and router do? Do u know what the blinking lights represent? What would u do if u had difficulties connecting to WiFi?
Looking for culture fit with in org.
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