Tell us about a time you were asked to do something outside of your job description.
Support Representative Interview Questions
5,870 support representative interview questions shared by candidates
What was a time when you went above and beyond for a client?
You received a ticket from a rider saying that their driver was drunk and the car smelled of alcohol but when you talked to the driver, the driver states that the rider spilled alcohol in the back seat and they were not drunk. How would you resolve this issue?
What do you want to work at Uber? Describe a time...customer service? What do you need to improve on professionally?
Mise en situation de questions et/ou problèmes clients et comment y répondrions nous
Quelle est l'expérience qui se rapproche le plus de ce poste ? Pourquoi ?
-What do you know about Uber? -What do know about customer service? -What are your weaknesses? (ordinary interview questions)
a driver made a ticket telling you that the rider forgot a briefcase and driver telling you that he hear a been sound
Some situation with an angry customer. How would you calm him?
Prioritize tasks: You have X, Y, Z and N to do during your day. What would you do firstly, in the second place, etc. Comment why.
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