How do you deal with frustrated customers?
Support Representative Interview Questions
5,869 support representative interview questions shared by candidates
Areas of interests were about : Critical thinking, Case Management, Product Knowledge and troubleshooting, Global thinking, Team player, Customer advocacy. One of an interesting question was : who's the main competitor ? Looks like many candidate failed on that one.
Very general. Tell me about yourself.
Can you name three important qualities of you? And how will that help you in your job?
A challenge I had overcome.
Tell me about a time someone wanted you to bend the rules and how you handled it?
Where do you see yourself in 5 years?
What is your past work experience? Why did you apply in a BPO Company?
Would you work if I give you posting in Siachin?
First round the ask you about your previous job and if you are OK doing a remote job
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