There weren't any difficult questions asked. The questions were very rudimentary, and then I was brought in to check out the actual experience of answering phone calls and troubleshooting issues. The whole team was very open and knowledgable and allowed me to ask questions about the system.
Tell me more about your self?
What is wifi What is router How to check internet Behave rial question regarding customer service
I was never asked any technical questions.
How to open and close a browser during an video interview
Tell me about yourself. And what is concentrix
Tell me about a time where you had a difficult experience with a customer.
How did you deal with a difficult scenario involving a staff member.
What's between customer support and customer service
Why do you think we should hire you?
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