Be prepare for why do you want to change the job? Why have you changed your past jobs? What you are trying to achieve while working in customer support industry? Why are you working in this industry only? This are all stupid questions they ask instead of your customer service skills and ability and process knowledge.
Why do you think you'd be a good fit here?
Walk through the process of checking a printer queue.
How do you manage time in your day/week?
How would you handle angry cx
What troubleshooting steps will you take if your internet is not working ?
how do you handle the anger cx situation
Tell me about a time you failed Tell me about your greatest challenge (personal or professional)
How do you a approach difficult customers?
Tell Me Something About Yourself That's Not on Your Resume
Viewing 5371 - 5380 interview questions