How I would explain what the cloud is to my grandma?
Support Representative Interview Questions
5,866 support representative interview questions shared by candidates
have you ever had a job where you had to overcome objections? if so, how did you handle it?
The usual STAR method questions
Name a time where you had limited resources but were still expected to deliver great performance
Tell me about yourself.
What was a time you displayed exceptional customer service? Tell me something interesting about the city you live in. Do you have any tech support experience? if so, explain. What do you enjoy about customer service? Are you available to work evenings and weekends?
Describe a time when you had to sell something when the customer wasn't interested?
Tell me why I should hire you? Tell me about a time you've dealt with a difficult customer?
scripted questions
Star format, what are your goals for the next five years, Have you ever had a policy you didnt aggree with, what can you offer this co, why did you leave prior job, what happened? Have you ever had a trustworthy issue with a peer, have you ever had a deadline you could not meet
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