Technical Support Analyst Ii Interview Questions

26,046 technical support analyst ii interview questions shared by candidates

Phone Interview 1: (1)Find maximum height of BST. This is easy using recursion. Then he asked me to do it iteratively, which I somehow managed to solve. (2)The Dutch flag problem. This was not tough. But the next question was tough. It was about finding particular keys in a dictionary. They have a custom function that tells you if a key is in the dictionary and you to find out if for given input, you get required output. For example -- The dictionary is like: {hi,hello,sir,how, are, you} And you have a function isWord(x) that tells you if a particular word is in that dictinary. So if the input is hisirhowareyou the output must be hi sir how are you I couldn't solve this problem. :(
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Software Engineer II

Interviewed at eBay

3.9
May 3, 2014

Phone Interview 1: (1)Find maximum height of BST. This is easy using recursion. Then he asked me to do it iteratively, which I somehow managed to solve. (2)The Dutch flag problem. This was not tough. But the next question was tough. It was about finding particular keys in a dictionary. They have a custom function that tells you if a key is in the dictionary and you to find out if for given input, you get required output. For example -- The dictionary is like: {hi,hello,sir,how, are, you} And you have a function isWord(x) that tells you if a particular word is in that dictinary. So if the input is hisirhowareyou the output must be hi sir how are you I couldn't solve this problem. :(

A customer calls in saying that they're having problems sending email. They're using IIS SMTP and a web-based application to send the messages. What are 3 things which you would look for first, in the order you find most probable, in troubleshooting this issue?
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Windows Systems Administrator II

Interviewed at Rackspace Technology

3.5
Oct 8, 2010

A customer calls in saying that they're having problems sending email. They're using IIS SMTP and a web-based application to send the messages. What are 3 things which you would look for first, in the order you find most probable, in troubleshooting this issue?

It wasn't a serious of tough or difficult questions. There was a series of questions which I answered, and then because I thought I properly done my homework. when I was asked if there were any questions I had for the interviewer, I asked if they had tested their pages against some security issues that were going on at the time. The interviewer had to admit no they hadn't.
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Technical Support Analyst Level II

Interviewed at Bullhorn

3.5
Jun 29, 2014

It wasn't a serious of tough or difficult questions. There was a series of questions which I answered, and then because I thought I properly done my homework. when I was asked if there were any questions I had for the interviewer, I asked if they had tested their pages against some security issues that were going on at the time. The interviewer had to admit no they hadn't.

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