I had an interview where I was asked technical questions regarding some of the features of the SonicWall firewall appliance.
Technical Support Analyst Interview Questions
1,045 technical support analyst interview questions shared by candidates
What is your current current position?
Explain what you understand about the customer support process
They asked a lot of questions but I think what I actually remember is if I am committed to this work and I said "Absolutely".
You are asked some basic technical questions about UNIX on the phone interview. During the in-person interview you are given a basic quiz on various operating system commands.
Questions about my experience and technical knowledge.
Why do you want to work as Associate Technical Support Analyst?
When was a time there was issue you did not how to fix or could not fix and how did you handle it?
What would you do if someone called in yelling?
Technical background Alot about what i did in my previous job where i saw myself in the future
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