Technical Support Analyst Interview Questions

1,045 technical support analyst interview questions shared by candidates

1. Why Docebo 2. Tell me about a time when you were working in a stressful situation. 3. Tell me about a time when you went above and beyond to help someone. 4. Tell me about when you had to deliver bad news to a co-worker.
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Technical Support Analyst

Interviewed at Docebo

3
Jul 22, 2024

1. Why Docebo 2. Tell me about a time when you were working in a stressful situation. 3. Tell me about a time when you went above and beyond to help someone. 4. Tell me about when you had to deliver bad news to a co-worker.

1. Tell me about yourself. 2. Why Docebo? 3. Have you had any experience working under stress? 4. How is KPI measured in your current role? 5. How is your learning process? 6. What is your preferred way to talk to clients? over the zoom call/phone call? What are you most comfortable with? 7. What do you find challenging? Handling/dealing with clients or solving tickets? 8. Are you comfortable working from home?
avatar

Technical Support Analyst

Interviewed at Docebo

3
Jan 25, 2023

1. Tell me about yourself. 2. Why Docebo? 3. Have you had any experience working under stress? 4. How is KPI measured in your current role? 5. How is your learning process? 6. What is your preferred way to talk to clients? over the zoom call/phone call? What are you most comfortable with? 7. What do you find challenging? Handling/dealing with clients or solving tickets? 8. Are you comfortable working from home?

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