Was not asked any questions because I did not get an in person interview because they measured how they "thought" they knew me by having me take a test online. I was not given a chance to show who I truly am.
Technical Support Analyst Interview Questions
1,045 technical support analyst interview questions shared by candidates
Line of questioning is meant to make you think really hard about what you have done at other jobs.
What special skills would you bring to Digisoft.
How would you troubleshoot a 500 Internal Server error? How would you deal with a customer who is not happy with your resolution to a problem? How do you deal with conflict? Tell me about a time when you couldn't resolve a customer's issue. How would you write a SQL SELECT statement? What are your hobbies, what do you do in your free time?
How to measure 4L water with 3L and 5L glass?
What is your experience with SQL and object oriented languages.
How can you tell where a packet fails to send?
1. Past working experience 2. About the role 3. About the company 4. What do you want? 5. Long-term goal 6. How do you describe your learning skills (strength)? 7. What you need to improve (weakness) 8. Ticket resolution 9. Why work experience you enjoy most 10. Teamwork skills 11. Worst manager 12. What’s the most important in customer service? 13. Expected salary The ideal candidate: an excited person who can ask for help and understand customer needs
how can you solve 500 internal server error?
Tell me about yourself Tell me about yourself qualifications
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