The wait. I was one of the last to check-in for the group meeting about company overview. Scheduled to start at 9a. Was there at 845a and still last to check-in. Internals were interviewed first (after the company presentation). Actual interviews started at 10a...I was in the last group and got out of there about 1230p.
Technical Support Engineer Tier Ii Interview Questions
355 technical support engineer tier ii interview questions shared by candidates
Tell me about your customer service and call center experience.
reply a customer's email with knowledge base information
What made you want to apply for this position?
Level of experience Knowledge of the company Background information Technical abilities What do I bring to the table
They asked me what my career goals were like and what i was looking for in a job
A customer sent an email via salesforce.com but it never arrived with the recipient. How would you troubleshoot that?
Expect and prepare to go through hypothetical scenarios involving the troubleshooting process or general customer service.
There were a couple of traditional Q&A and quite a few scenarios, including roleplaying customer facing situations.
How does Salesforce handle calls to the Apex from multiple Lightning Components?
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