They were lightweight and mostly pointless.
Technical Support Manager Interview Questions
405 technical support manager interview questions shared by candidates
How would you handle a situation where an angry customer was saying this or doing this (some kind of rude, or inappropriate thing)?
Questions revolved around employee motivation, collaboration and my background in management.
Q: Can you provide a scenario where you had to deal with a difficult employee who was not able to follow instructions?
My call with them was more of a back and forth conversation than a standard interview, I'm sure if I had gotten further into the process then I would have had some more traditional questions.
What are your strengths? What are your weaknesses? Why are you looking for a new job? Name a time you had to work with a difficult employee.
How would you manage a non-performer?
How do you work cross-functionally to ensure Voice of Customer is represented throughout company?
My understanding of DevSecOps and how it should be implemented.
Mostly around management philosophy and fostering great work culture
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