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Technical Support Manager Interview Questions

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405 technical support manager interview questions shared by candidates

Technical questions depends on the profile just to verify he/she has knowledge of computers in troubleshooting. Unexpected Question - Family Background - I've faced plenty of interviews but never came across a company whose in interested in your family background rather knowledge, nature of job & company itself. This is only 1st interview, I've faced asking in so much detail about family background, house, age, etc. I felt like they want to determine the salary based on family background rather than the knowledge of job itself as they were only interested in this. It felt as though a person came for matrimonial rather for a job though. Highly Amusing. Not only that, the salary got fixed depending on whether your house is permanent or not. If It's permanent, then they reduce the salary right away which recruitment had mentioned it was more than that. It appeared as though they discriminate the candidate on family background basis which a very backward thinking in my opinion though. Normally, if a company wants to verify the family background, etc - there is already a system in India to verify in terms of PAN, Voter's ID & Aadhaar now. They have no rights to ask these personal questions as it has nothing to do with the job at all. In the end, the words have no meaning from the candidate since they already can verify through a system itself such as PAN ID, etc. Talk about invasion of privacy of a person.
avatar

Technical Support Manager

Interviewed at Sutherland

3.5★
Jan 20, 2015

Technical questions depends on the profile just to verify he/she has knowledge of computers in troubleshooting. Unexpected Question - Family Background - I've faced plenty of interviews but never came across a company whose in interested in your family background rather knowledge, nature of job & company itself. This is only 1st interview, I've faced asking in so much detail about family background, house, age, etc. I felt like they want to determine the salary based on family background rather than the knowledge of job itself as they were only interested in this. It felt as though a person came for matrimonial rather for a job though. Highly Amusing. Not only that, the salary got fixed depending on whether your house is permanent or not. If It's permanent, then they reduce the salary right away which recruitment had mentioned it was more than that. It appeared as though they discriminate the candidate on family background basis which a very backward thinking in my opinion though. Normally, if a company wants to verify the family background, etc - there is already a system in India to verify in terms of PAN, Voter's ID & Aadhaar now. They have no rights to ask these personal questions as it has nothing to do with the job at all. In the end, the words have no meaning from the candidate since they already can verify through a system itself such as PAN ID, etc. Talk about invasion of privacy of a person.

Contract - This question during the 1st round itself - Are willing to work for 1 year?. I did say yes regardless of it. However, I was told by the recruitment consultant, there was no contract bound to begin with. Looks like they were testing candidates since they leave a lot sooner these stages.
avatar

Technical Support Manager

Interviewed at Sutherland

3.5★
Jan 20, 2015

Contract - This question during the 1st round itself - Are willing to work for 1 year?. I did say yes regardless of it. However, I was told by the recruitment consultant, there was no contract bound to begin with. Looks like they were testing candidates since they leave a lot sooner these stages.

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