No geral, basicamente, eles vão querer entender o passado do indivíduo, ou seja, quem é você? Além disso, correlacionar com a cultura da empresa. Empresa com foco cultural!
Tier 1 Technical Support Interview Questions
107 tier 1 technical support interview questions shared by candidates
They asked what I knew about KnowBe4 and the work they do.
What is the difference between TCP and UDP?
Q(a roleplay to assess troubleshooting): A healthcare client with patients' medical records on the cloud is having trouble accessing those files.
Answering Technical Questions: - Active Directory - Anti-Virus usage - Anti-Phishing steps - Anti-Malware steps - Printer Operations etc
What are 3 most important qualities for Customer Support agent?
Helpware noticed that i had not previously worked for around 7 years. So their main question was "why"?
Explain the process where a computer behind a router is trying to ping a sever with it's private IP. given that the server is connected on internet behind another router.
There was a focus on support experience and email technology/protocols.
can you lift 50 lbs
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