Give me an example of one of your weaknesses.
Tier 1 Technical Support Interview Questions
107 tier 1 technical support interview questions shared by candidates
Describe making a PB&J sandwich.
How would you deal with customers who are angry and need their issue to be solved asap?
why do you think you would be an asset in this role?
How would you explain something technical to a non-technical person?
How would you trouble shoot a vpn not connecting to a device? A candidate is locked out of their account how would you troubleshoot? A remote keyboard and remote mouse is not working how would you troubleshoot? There is a client with a heavy accent. How would you troubleshoot their problem? How does a vpn work?
It’s based off your skills and background.
What do you think about email security and what would be your approach to strengthening it within your organization.
Technical interview (various scenarios) How do you manage your workload? Approach you take if a user rings up complaining about their monitor, outlook or any other issues? How do you deal with angry customers? How do you map a drive? Some basic networking questions
Can you explain how to do x,y,z
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