This was a screening call, the interviewer was fully aware of my background, so there were no standard questions. It was more a chat about the role.
Tier 2 Technical Support Interview Questions
96 tier 2 technical support interview questions shared by candidates
What versions of Linux have you used?
One of the questions I got was, how I would help/respond to an upset customer whether it was over the phone, or in person.
how are you doing today
What experience do you have that is most relevant to the role?
What made you want to apply here [at Miles IT]?
Introduce yourself (via video recording) English language test Typing test Customer service test
Scenario-based questions were asked majorly.
The technical home assignment questions were as follows: -Fixing a code bug. -Running a few API commands. -SQL - creating a query. -A scenario involving customer issues and suggesting solutions.
It was a long time ago?
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