I never heard from them
Tier Ii Technical Support Interview Questions
307 tier ii technical support interview questions shared by candidates
They asked about Salary Expectations
What does customer service mean to you?
Q. Tell me about yourself. Q. Tell me how you would deal with a difficult customer. Q. Walk me through your troubleshooting steps if someone was having problems with their internet. Q. Tell me about a time when you went above and beyond with a customer. Q. Tell me about a time when you had to work with multiple different departments and how you did that. Q. Would you work from home or come into our kamas location? Q. What is your long term career goals? Q. Where are you currently living? Q. What are two of your strengths?
Tell us about a time you had to deal with a difficult situation.
Owner only asked about experience but no tech questions
"Explain how you were previously unable to do your job without the tools you needed."
N/A - just know that the interview is a complete waste of time and is essentially just another phone screen done via video call on MS TEAMS.
Tell us about yourself.... Technical questions like: can you describe the technical aspects of a a product you previously worked on. Why do you want to work for LivePerson. Isn't this position too low level for you since you where a manager in the past?
They did not ask me any questions.
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