What books are you reading?
Tier Ii Technical Support Interview Questions
355 tier ii technical support interview questions shared by candidates
How would you design an entire network for company x.
Trivial-not a problem to those who are persistent.....
What is the hardest thing you have done in IT?
What are your greatest professional strengths?
Mac knowledge is required i was asked about ? loadups and how to resolve without a wipe or a second computer available. Must be knowledgeable on all OSes
What is the difference between a hub and a switch.
Most of the questions were fairly standard. This one really stood out and was kind of fun. If you worked in for a Circus, what job would you have? Why?
Troubleshooting steps
How are your customer service skills , specifically with a upset client.
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