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1. describe a time when you resolved an issue with a difficult customer. 2. describe a time when you had to be creative or think outside the box to resolve an issue. 3. How you approached resolving issues, whether it was okay to resolve them however you thought was best, or to always follow protocol.
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Work At Home Telephone Customer Service Representative

Interviewed at Sutherland

3.5★
May 8, 2018

1. describe a time when you resolved an issue with a difficult customer. 2. describe a time when you had to be creative or think outside the box to resolve an issue. 3. How you approached resolving issues, whether it was okay to resolve them however you thought was best, or to always follow protocol.

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