Is ALDI a good company to work for as a Customer Service Associate?

Customer Service Associate professionals working at ALDI have rated their employer with 4.0 out of 5 stars in 22 Glassdoor reviews. This is a higher than average score with the overall rating of ALDI employees being 3.4 out of 5 stars. Search open Customer Service Associate Jobs at ALDI now and start preparing for your job interview by browsing frequently asked Customer Service Associate interview questions at ALDI .

Does ALDI pay Customer Service Associate employees well?

Customer Service Associate professionals rate their compensation and benefits at ALDI with 2.8 out of 5 stars based on 22 anonymously submitted employee reviews. This is 22.2% worse than the company average rating for salary and benefits. Find out more about Customer Service Associate salaries at ALDI.

What are the top reviewed jobs at ALDI?

Store Assistant (1747) , Store Associate (775) , Store Manager (723) , Cashier (634) , Associate (619) , Shift Manager (475) , Assistant Manager (473) , District Manager (440) , Sales Associate (430) , Deputy Manager (328) , Sales Associate/Cashier (328) , Warehouse Associate (242) , Assistant Store Manager (241) , Manager (230) , Sales Assistant (214)

What are the pros of working at ALDI according to real employee reviews?

"You have good pay which is decent and also get to interact and learn how ti use some equipment" ((in 3299 reviews)); "The benefits are good if you are willing to work your behind off for them." ((in 1159 reviews)); "The people I worked with were really great and made the environment much better to work in." ((in 434 reviews)); "Salary was good but not worth it" ((in 404 reviews)); "great team and always busy" ((in 261 reviews))

What are the cons of working at ALDI according to real employee reviews?

"treated quite poorly by Managers and made to work long hours sometimes up to 12 hours" ((in 787 reviews)); "No work life balance Very physical No permanent day off Need to be available 7 day as week" ((in 758 reviews)); "Poor management and lack of care by employees on running things efficiently" ((in 714 reviews)); "District managers have extremely high turnover so you wind up having multiple district managers all the time." ((in 403 reviews)); "Most district managers are fresh out of college and barely make it through their store runs and expected to lead tenured managers." ((in 179 reviews))

ALDI Customer Service Associate reviews

4.0

80% would recommend to a friend

(22 total reviews)

Atty McGrath

Not enough data to show CEO approval

28% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (22 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service Associate employees have rated ALDI with 4.0 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have a good working experience there. ALDI is rated in line with the average (within 1 standard deviation) by Customer Service Associate professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

22 reviews

4.0

Jun 28, 2023

Aldi

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Allows cashiers to sit down. Better pay than most grocery stores.

Cons

Somewhat unpredictable hours for shifts. Hefty demands.

3.0

Dec 1, 2022

PROS/CONS

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

You’ll be probably be at the best paid job , out off all of the high street supermarkets Clear path of progression with no bounds , if you put the very hard work and effort in.

Cons

Employee benefits are not as attractive as other companies in the same industry. You will be timed and monitored with pretty much everything you do inside the store Very Physically demanding Very little wiggle room , in the sense of it’s completely their way or the Highway with everything.

4.0

Aug 16, 2022

Positivity

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Communication Customer interactions Team work Stable and overtime available Flexible

Cons

Pay not as good as it should be Lack of staffing Lack of resources Overworked Slow progression

Viewing 7 - 9 of 22 Reviews

Jobs at ALDI

Verkaufsmitarbeiter (m/w/d) Neutorg. Heinrichsg. 2 1, 1010 Wien

Wien

View job

BACKBOX- & Regalbetreuer (m/w/d) Gablenzgasse 111, 1150 Wien

Austria

View job

BACKBOX- & Regalbetreuer (m/w/d) Neutorg. Heinrichsg. 2 1, 1010 Wien

Wien

View job

Verkaufsmitarbeiter (m/w/d) Oberdorfer Straße 4-6, 9800 Spittal an der Drau

Spittal

View job

BACKBOX- & Regalbetreuer (m/w/d) Völkermarkter Straße 43, 9300 Sankt Veit an der Glan

Austria

View job

ALDI

ALDI Customer Service Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Aldi

PROS/CONS

Positivity

Jobs at ALDI

ALDI reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

ALDI reviews FAQs

Company ratings over time

Jobs at ALDI