ASDA Custimer Service Representative reviews

3.5

52% would recommend to a friend

(189 total reviews)

Lord Stuart Rose

41% approve of CEO

36% positive business outlook

Custimer Service Representative employees have rated ASDA with 3.5 out of 5 stars, based on 189 company reviews on Glassdoor. This indicates that most Custimer Service Representative professionals have a good working experience there. ASDA is rated in line with the average (within 1 standard deviation) by Custimer Service Representative professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

189 reviews
2.0
Jul 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Work here if you want to be stressed 24/7

Cons

The management is absolutely the worst part of working here , half of those people don't even get out of their cushy offices but would reprimand you for not doing your job properly the next day even if you did everything perfectly

1.0
Jun 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Good easy work if you enjoy dealing with customers

Cons

Management were in a clique, spoke about private matters on shop floor in front of customers and in front of fellow workers. Terrible culture. Many customers thanked me for scanning items at a pace they could manage if I saw they were struggling but management "knew better" and I would get in trouble for going slow. They put up names of the fastest scanners who would be praised even though ALL customers I spoke to didn't like fast scanners and found having to try to keep up a stressful experience. I was also asked if I could "manage" full time work due to my disability.

Viewing 58 - 60 of 189 Reviews

Glassdoor has 13,558 ASDA reviews submitted anonymously by ASDA employees. Read employee reviews and ratings on Glassdoor to decide if ASDA is right for you.