ASDA Checkout Operator/Sales Assistant reviews

3.5

34% would recommend to a friend

(343 total reviews)

Lord Stuart Rose

38% approve of CEO

27% positive business outlook

Checkout Operator/Sales Assistant employees have rated ASDA with 3.5 out of 5 stars, based on 343 company reviews on Glassdoor. This indicates that most Checkout Operator/Sales Assistant professionals have a good working experience there. ASDA is rated in line with the average (within 1 standard deviation) by Checkout Operator/Sales Assistant professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

343 reviews
4.0
Mar 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Good colleague support - I work on the checkout, and learnt far more from colleagues than from very brief, and in my opinion, inadequate "training". Section leaders usually friendly and communicative, and try to be supportive. Job can be interesting as every new customer has different needs and expectations, which greatly alleviates the tedium of the repetitious aspect.

Cons

Low pay, management's focusing on trivia like colour of nail polish to be worn, when daily customers are complaining about length of checkout queues, too many missing items on shelves and not enough checkouts open. Could do with listening more to what customers actually expect from shopping at Asda, and making it easier for them to express opinions, suggestions etc. Also at present very understaffed - especially on selfscan/hybrids - making it potentially easier for theft to go undetected. Inadequate security. Some checkouts too narrow for larger pushchairs, customers with disabilities etc. Being spoken to and treated like children (I don't see the "respect for the individual" much in evidence here)- patronising "training" videos.

3.0
Jan 17, 2015
Recommend
CEO approval
Business Outlook

Pros

The job itself was easy. Although they claim training is provided and that you sign documents to say you have been trained you very rarely are, you may sit down and watch a video and do a test were you are given the answers thats the closet to training you get.Must of the time to meet the demands of the business you have to brake the rules and safety procedure. Another positive is that you get a discount card.

Cons

Holidays are hard to get and most of the time you have to find your own cover. When you do take a holiday it is hard financially because most of the time you do more hours that you are contracted for so your holiday pay is considerably less.

Viewing 316 - 318 of 343 Reviews

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