ASDA reviews

3.4

52% would recommend to a friend

(12,420 total reviews)

Lord Stuart Rose

44% approve of CEO

34% positive business outlook

ASDA has an employee rating of 3.4 out of 5 stars, based on 12,420 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ASDA employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

12K reviews
4.0
Mar 17, 2015
Recommend
CEO approval
Business Outlook

Pros

The best part of the job is definitely the other colleagues, especially when you're not on checkouts. The ability to progress and develop through opportunities without being a section leader. Colleagues can become part of the recruitment squad and other opportunities which is something different and spices work up a bit. Being verbally and physically rewarded if you do a good job. 10% Asda & Wal-mart discount. Supportive leadership, especially with applying for the grad scheme. Flexibility with hours if in education, ability to move stores for summer and Christmas breaks.

Cons

The colleague experience differs a lot from store to store, due to different management and different parts of people policies being enforced. Technology is lacking. Everything is second hand from Wal-Mart and it doesn't feel like there's any investment in trying to make colleagues jobs easier. If DVDs and CDs were tagged automatically at the depot then it'd enable MVG colleagues to focus on refill than tagging for hours on end. No way to search for stock/location, there are 400+ DVDs out in the charts alone - you can't answer customer enquiries efficiently. Location changes on telxons a few days before modular implementation so restocking can become hard. The photo kiosks take up a lot of colleague time, customers don't get the software. In my store the MVG and Photo Centre is joined so one colleague is doing what two colleagues would in another store. For retail the wage is quite high, but this wouldn't be an option for me after uni as it can't support you properly. The ability to print POS and Swap Sleeves at a store level would be amazing. The technology is there.

1.0
Mar 16, 2015

Shocking

Recommend
CEO approval
Business Outlook

Pros

Discount card annual leave and colleagues

Cons

Stupid managers who don't know how to run a department

4.0
Mar 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Good colleague support - I work on the checkout, and learnt far more from colleagues than from very brief, and in my opinion, inadequate "training". Section leaders usually friendly and communicative, and try to be supportive. Job can be interesting as every new customer has different needs and expectations, which greatly alleviates the tedium of the repetitious aspect.

Cons

Low pay, management's focusing on trivia like colour of nail polish to be worn, when daily customers are complaining about length of checkout queues, too many missing items on shelves and not enough checkouts open. Could do with listening more to what customers actually expect from shopping at Asda, and making it easier for them to express opinions, suggestions etc. Also at present very understaffed - especially on selfscan/hybrids - making it potentially easier for theft to go undetected. Inadequate security. Some checkouts too narrow for larger pushchairs, customers with disabilities etc. Being spoken to and treated like children (I don't see the "respect for the individual" much in evidence here)- patronising "training" videos.

Viewing 12094 - 12096 of 12,420 Reviews

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