ASDA reviews

3.5

52% would recommend to a friend

(12,406 total reviews)

Lord Stuart Rose

45% approve of CEO

34% positive business outlook

ASDA has an employee rating of 3.5 out of 5 stars, based on 12,406 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ASDA employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

12K reviews
2.0
Mar 23, 2015
Recommend
CEO approval
Business Outlook

Pros

10% Discount Double Discount events Flexable for hours Friendly collegues Wage Your average supermarket bonuses

Cons

Along with the pro's some of the senior management can be very rude and very unprofessional. There is no real communication between management and your average colleagues. This is potentially down to some in the higher positions being disassociated from your average colleague. It's understandable that they are subjected to preassures from people in higher positions again but they does not warrent the behavour that i've witnessed for example. Before therestructure there was blatant bullying from department management, there would also be preassure on you to work when you've expressly said you won't. Often this would be ignored and you would be informed you are working and that is the end of it. I have personally been bullied by a previous manager, however no one would openly say anything and I did not feel comfortable taking any action because all the management are friendly with one another and openly discuss everything. I felt it would lead to further bullying. In the colleague handbook it is fairly stated that you will be required to work flexably within the store and undertake an array of tasks, which is fine to a degree. However, hours get cut and they give out the minimum amount of hours then when things suffer and management come asking questions, as to why departments are half empty or shelves in disaray they are not satisfied with the response that you are short staffed due to lack of hours and refusal to recruit. As seasons become busier it becomes near impossible to complete work handed to you, as you are expected to undertake large amounts of work that ideally require at least 2 or more colleagues. It can be exhausting. I'm unsure if this is the same for all stores now but within the store I work, they are expecting everyone to become till trained to queue bust but this leads to you being stationed on a till for around an hour or more of your shift leading to the department you are also expected to work becoming neglected and work not getting completed which leads to unhappy section leaders/managers. They seem to recruit relations within the store. Nearly everyone is related to one another across departments. So gossip is a widespread, especially from management. Confidentiality is non-existant. Colleague investigations for example get discussed openly within departments. The new restructure changed the order, as in you now have; Colleagues, Section leaders(replacing section managers), main managers then, the store general manager and their Sub general manager. They have eliminated the title of a Section Manager but have given all the duties to the Section Leaders for a fraction of the pay. From general chats with my own current Section Leader they are expected to do a lot of work for hardly for very little extra money. Training is quite poor. You get your expected on paper training, watch a lot of training videos. Practical training isn't fantastic, not within my department anyway. I was employed as a Baker, yet when my old manager was in charge, I was expected to persue my own training from the other Bakers, which is fair, I have initiative and would ask but would be met with, ask the manager, or sort it with them. Over a year down the line and it has taken that long for me to be allowed to progress with training, I have become quite set that I will never complete Baker "training" to earn the Bakers wage. Despite working as one for a year, I do not feel I have been paid fairly for the work I have done. You are required to use the "guns" within your job. No training is provided for these though then you're looked at a bit foolishly for not knowing what to do. Last but by no means least, it is an extremely thankless job working for ASDA. Equipment also needs serious updates across the stores. Lastly, god forbid you become ill, 12 weeks is all you get, if you're not fit and well by then you can expect to be let go. Their own ocupational health can override your own doctor too from what I understand.

2.0
Mar 23, 2015

Excellent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Staff, Flexibility, Customers, Satisfying, Enjoyable

Cons

Management, Store Practice, Customers, Staff

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