Is ASDA a good company to work for as a Service Section Leader?

Service Section Leader professionals working at ASDA have rated their employer with 2.6 out of 5 stars in 299 Glassdoor reviews. This is a lower than average score with the overall rating of ASDA employees being 3.4 out of 5 stars. Search open Service Section Leader Jobs at ASDA now and start preparing for your job interview by browsing frequently asked Service Section Leader interview questions at ASDA .

Does ASDA pay Service Section Leader employees well?

Service Section Leader professionals rate their compensation and benefits at ASDA with 2.2 out of 5 stars based on 299 anonymously submitted employee reviews. This is 30.8% worse than the company average rating for salary and benefits. Find out more about Service Section Leader salaries at ASDA.

How happy are Service Section Leader professionals working at ASDA?

18% of Service Section Leader employees at ASDA would recommend their employer to a friend. This rating has decreased by 38% in the past 12 months. Service Section Leader professionals have also rated ASDA with a 2.0 rating for work-life-balance, 3.1 rating for diversity and inclusion, 2.0 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at ASDA?

Sales Assistant (477) , Customer Service (390) , Customer Assistant (350) , Checkout Operator (334) , Store Assistant (318) , Retail Assistant (289) , Sales Associate (281) , Colleague (278) , Section Leader (267) , Shop Assistant (247) , Cashier (217) , Shop Floor Assistant (196) , Customer Service Representative (195) , Store Colleague (190) , Home Shopping Picker (169)

What are the pros of working at ASDA according to real employee reviews?

"The pay is good and some of the staff really know how to team play." ((in 1045 reviews)); "Colleagues are friendly and somehow manage to struggle on despite the huge pressures placed on them." ((in 941 reviews)); "Most of the people are nice and pleasant to work for and staff discount is ok wen u get the extra discount" ((in 692 reviews)); "Staff are friendly and made lots off outside work friends" ((in 513 reviews)); "Good benefits for staff and discounts" ((in 217 reviews))

What are the cons of working at ASDA according to real employee reviews?

"Management was poor had no help once I started and not once checked to see what’s going on." ((in 1046 reviews)); "Long hours and a complete over reliance on emails bogs the workload down to a crawl." ((in 534 reviews)); "We had another bad manager but they would at least help us if were struggling." ((in 518 reviews)); "You will be expected to work at the speed of light despite having no training." ((in 128 reviews)); "No work life balance if you want to advance your career or keep your job." ((in 111 reviews))

ASDA Service Section Leader reviews

2.6

18% would recommend to a friend

(299 total reviews)

Lord Stuart Rose

56% approve of CEO

11% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (299 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Service Section Leader employees have rated ASDA with 2.6 out of 5 stars, based on 299 company reviews on Glassdoor. This indicates that most Service Section Leader professionals have an average working experience there. ASDA is rated 26% below average by Service Section Leader professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

299 reviews

2.0

May 10, 2025

ASDA Section Leader - Night Shift

Section leader

Recommend

CEO approval

Business Outlook

Pros

Night shift premium pay (though barely compensates for the lifestyle sacrifices) Less micromanagement compared to day shifts (mainly because upper management doesn't care about night staff) Some decent colleagues among the night team

Cons

Consistently understaffed while expectations remained unreasonably high Invisible to higher management except when something goes wrong Inadequate training despite being thrown into responsibilities immediately Excessive physical demands with little support or proper equipment Complete disconnect between day and night operations, creating constant blame games Social life becomes virtually non-existent Regular last-minute shift changes and unexpected overtime

3.0

Apr 27, 2025

Fine for a normal colleague, not worth it to be a section leader

Section leader

Recommend

CEO approval

Business Outlook

Pros

The people are nice My manager is good

Cons

The £1 section leader compensation is not worth it anymore.

1.0

Mar 13, 2025

Stupid company

Section leader

Recommend

CEO approval

Business Outlook

Pros

The manager is stupid so you can do overtime there and bypass him to make some little extra money

Cons

The staff is so annoying, people over there think they own asda and try to behave like you work for them. Uneducated and pathetic people, with no sense of teamwork, no work ethics, no mannerism. Do not even think of working there. They do not respect anyone. Everybody over there is just looking for some stuff to get you out of there and get you sacked.

Viewing 16 - 18 of 299 Reviews

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ASDA Service Section Leader reviews

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Reviews by job title

ASDA Section Leader - Night Shift

Fine for a normal colleague, not worth it to be a section leader

Stupid company

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