AT&T reviews

3.3

51% would recommend to a friend

(41,999 total reviews)
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John Stankey

44% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 41,999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

42K reviews
3.0
Apr 29, 2010
Recommend
CEO approval
Business Outlook

Pros

Very laid back atmosphere. I feel like you can relax when you know that you have little room for advancement so that my contribute to it.

Cons

Like I mentioned, little room for advancement. Also feel a generally outdated consumer culture so that is kind of surprise of an alleged cutting edge tech company

2.0
Apr 28, 2010

some goods... many bads

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

pay is fair for not really needing too much experience to be able to do the job, the health insurance was great at first and now seems to be more expensive.

Cons

angry customers, absolutely inadequate information systems, people say work smarter or work harder... get ready to work harder, even if you earn days off with pay you cannot take them unless you schedule them way far in advance, don't expect to call in sick and take one.

2.0
Apr 26, 2010
Recommend
CEO approval
Business Outlook

Pros

Steady industry (not all that effected by the downturn in the economy), good stepping stone for those trying to get into sales

Cons

In the past two years, the commission structure has decreased by at least 30% while the quotas keep increasing. Scheduling is horrible for those that haven't worked there for a long tiime because preferential days off are awarded by seniority only. Customer satisfaction survey results are skewed because all sales rep get a 0 score if the customer does not give them a 5 out of 5...and you will be punished for these!

Viewing 41890 - 41892 of 41,999 Reviews

Glassdoor has 46,414 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.