AT&T reviews

3.3

52% would recommend to a friend

(41,993 total reviews)
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John Stankey

44% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 41,993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

42K reviews
4.0
Oct 9, 2008
Recommend
CEO approval
Business Outlook

Pros

You get great benefits and overall the job is not too stressful. I enjoy being an RSC because I not think the job is too stressful and I enjoy being at work. In my store pretty much all the reps get along and help each other out, so this job has not only been a great way to make money but it has also been a great way to make friends. Customers usually are pretty good to work with so it is really rewarding when they are satisfied with their service and products. This job has given me many skills that I plan to use for the rest of my life.

Cons

I hate having to work on weekends and that is what you have to do in order to make money because that is when all the customers come. I also hate when customers are rude or difficult to work with. Sometimes they treat you so poorly like you are not even worthy to speak with them. They also lie all the time to try to get us to bend our policy. I also don’t like having to stand up for eight hours. I feet and legs hurt when I get home.

5.0
Oct 7, 2008
Recommend
CEO approval
Business Outlook

Pros

Great money! Fun, fast paced work environment with potential for advancement. Most managers are hired internally. In my market, they are awesome about working around my school schedule and provide tuition reimbursement. I am always carrying the newest phone or data device and am provided a company phone, as well as offered two personal lines at a discounted rate.

Cons

The retail environment makes it difficult to travel for holidays and depending on staffing, there are little opportunities for weekends off. Although we are supposed to get our schedule a month in advance, there are always last minute changes to the schedule and the union contract allows this based on "business needs" ... the schedule is not bad as long as you are willing to be flexible and don't mind being on your feet or long hours.

Viewing 41935 - 41937 of 41,993 Reviews

Glassdoor has 46,407 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.