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      AT&T

      Engaged Employer

      AT&T reviews

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      3.3

      52% would recommend to a friend

      (41,991 total reviews)
      avatar

      John Stankey

      44% approve of CEO

      45% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Culture & values

      3.0

      Work/Life balance

      2.8

      Senior management

      AT&T has an employee rating of 3.3 out of 5 stars, based on 41,991 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      42K reviews
      5.0
      May 24, 2009

      AT&T, INC OUTSTANDING WORKPLACE FOR GO-GETTERS!

      Customer service technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay, benefits & prestige. Top pay for Class 1 Craft prior to new 2009 contract is $30.04 with 10% shift differential. Up to 4 weeks of vacation per year, depending on the number of years of service. Pay only deductible or copay for medical care - no insurance premiums. Pro-military and minorities.

      Cons

      Lots of pressure to complete many telephone line installation and repair tickets. All installation techs and most repair techs in own shop have been written up for lack of production as quotas are very tough to meet even for experienced techs.

      4.0
      Apr 24, 2009

      good and bad

      Digital technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Thee pay and benefits are great for any place in america. Most outside techs start out at 14 per hour and we top out at almost 30 per hour, plus any time that we work over 48 hours per week its double time... so 60 bucks an hour?? it can really add up. The medical, dental, vision insurance is completely paid for by the company and the deductibles are low. This may change after the next contract. The job is pretty easy though, most days I get to sleep in my van for up to 4 hours a day and still complete 5 jobs a day which is all you need to look like a superstar. Where else can you do that??

      Cons

      The 1st line managers are pressured by the second level managers to treat the employees like children

      4.0
      Feb 23, 2009

      A great place to work......good work-life balance.

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      if you are contented, and not ambitious, AT&T is the place to be. But, if you want more, then you may not get the opportunitiy and you should leave.

      Cons

      Depends on what you want out of AT&T - it was great for me for a couple of years, and then I had to move on since I wanted to do get out of telecom and work in other industries.

      Viewing 41971 - 41973 of 41,991 Reviews
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      Glassdoor has 46,404 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.