AT&T reviews

3.3

52% would recommend to a friend

(41,993 total reviews)
avatar

John Stankey

44% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 41,993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

42K reviews
1.0
Sep 16, 2019
Recommend
CEO approval
Business Outlook

Pros

I'm writing specifically about U-verse call center. The only positive side is a relatively fast hiring process, but there is a reason for that. The turnover rate is crazy, definitely the highest from all similar companies in Brno, and definitely higher that in any superman. The reason for that is extreme stress at work due to constantly unhappy and abusive customers and on the other hand terrible management. If you're "lucky" to make it over one year in the project, your mental health will most likely be irreparably damaged. So really think twice before even applying. Better get some skills and find a decent job, don't buy into easy money.

Cons

Everything about Uverse is bad, just don't go there if you want to remain a human being and be treated appropriately. This is something you will never experience there. You have been warned.

1.0
Mar 7, 2019

Bad Culture

Recommend
CEO approval
Business Outlook

Pros

1/2 off on ATT Mobile service. 1/2 off or free DirecTV service. That's about it. They've stripped out all other Pros.

Cons

T wants to be a tech-forward company but at the end of the day (and especially upper/exec mgmt) they are a telephone company. They want to do Agile and be leaders in the streaming industry but they do not foster it, unwilling to pay for top talent and do not take care of the employees they have. Remote work is discouraged and strict working hours are enforced. Work/Life balance is non existent. I've had 3 different management chains in the last year all due to reorgs, layoffs and musical chairs at the VP levels.

4.0
Feb 7, 2019
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Opportunity for growth

Cons

The company has changed over the years. The management team is under huge pressure to attain goals because the threat of them losing their jobs to surpluses or downsizing. The will work you as hard as they can with little relief.

Viewing 40 - 42 of 41,993 Reviews

Glassdoor has 46,407 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.