Does AT&T pay their employees well?

According to anonymously submitted Glassdoor reviews, AT&T employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AT&T. This rating has been stable over the past 12 months.

How satisfied are employees working at AT&T?

52% of AT&T employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AT&T 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at AT&T?

Retail Sales Consultant (3751) , Customer Service Representative (1205) , Sales Representative (1071) , Technician (962) , Wire Technician (521) , Manager (507) , Project Manager (491) , Retail Management (477) , Sales Associate (457) , IHX (In Home Expert) (370) , U-Verse Premises Technician (366) , Sales Consultant (350) , Sales (334) , Software Engineer (311) , Network Engineer (294)

What are the pros of working at AT&T according to real employee reviews?

"The benefits are great and the Flex Hours are a blessing when you have kids appts etc" ((in 6120 reviews)); "Pay is good for entry level position and Benifits are good with discounted phone cable and internet." ((in 5607 reviews)); "I work with mostly great people of all ethnicities most who are very engaged and skilled at their jobs." ((in 1366 reviews)); "Salary is good if you started a long time ago and worked your way up." ((in 927 reviews)); "The money was good but with the consolidation of sales offices and the new contract the money is going down" ((in 923 reviews))

What are the cons of working at AT&T according to real employee reviews?

"Poor Management and targets are always moving on metrics without support or knowledge of the market." ((in 2397 reviews)); "No work life balance and if you want to make money u have to hustle a lot" ((in 1726 reviews)); "Management could be a downer and annoying when you have a bad manager (half them that remain are bad)" ((in 1122 reviews)); "Long hours and lots of standing if you are not into that kind of thing." ((in 839 reviews)); "Constant restructuring and layoffs over the past 6 years has produced process and budget deficiencies." ((in 823 reviews))

What are employees saying about AT&T layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AT&T layoffs and their outlook for job security at AT&T in 2026.

AT&T reviews

3.3

52% would recommend to a friend

(41,990 total reviews)

John Stankey

44% approve of CEO

45% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.8

Compensation and benefits

3.2

Career opportunities

3.1

Culture & values

3.0

Work/Life balance

2.8

Senior management

AT&T has an employee rating of 3.3 out of 5 stars, based on 41,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

42K reviews

5.0

Aug 15, 2018

Horrible

It senior manager

Recommend

CEO approval

Business Outlook

Pros

Decent benefits- that’s about it

Cons

HORRIBLE COMPANY! Constant layoffs! Management has also restricted Telecommuting. Employees used to be able to work from home all the time- now it is limited to 4 times a month. Impossible to find workspace at corporate locations- everything is “drop in” and you need to haul all your stuff into the office daily. Long hours and absolutely NO WORK LIFE BALANCE. Management does not care that you have a life outside of “the Death Star”. Try to leave or work from home with a sick kid, and you get written up! And I am a high level IT professional.

5.0

Apr 3, 2016

My time at AT&T

A5 manager pm/pim (acting b-band)

Recommend

CEO approval

Business Outlook

Pros

This was one of the most satisfying jobs I have ever had. It provided challenges and rewards unlike any other. There was a balance between work, community and family that allowed for location, remote and virtual workspace give a sense of accomplishment and truly made me feel as if I was making a difference. The culture and values of the company made me more socially aware and active. To this day I still involve myself is community affairs and helping people in need.

Cons

There were no real "cons" to the job. I was part of a FMP, otherwise given the choice I would still be working for the company to this day.

AT&T Response

8y

Thank you for your feedback and acknowledging the things we do well. We truly care for our employees and try to provide a good work-life balance through the benefits and vacation time we offer. We appreciate your time with us and your interest in returning to the company! Know that your feedback is appreciated and heard.

5.0

Dec 27, 2015

Great company Horrible Leaeership

Management

Recommend

CEO approval

Business Outlook

Pros

Pay, benefits, diversity, opportunities, relocations, reputation, guaranteed longevity, change, innovative

Cons

Discrimination, passing the blame, inconsistent message from leadership to employees, it's who you know. Good old boys club, unfair labor practices, dedication, sacrufice and loyalty to this company means nothing. Evetyone is replaceable. No appreciation and honesty. Instead lied to and set up for failure. Prepare to be blindsided by leadership. One day your the best the next day your nobody. Dont kill yourself for your managers here. It will mean nothing even after 23 years .

AT&T Response

10y

Thank you for taking the time to provide feedback – it’s very important to us and the work we do to make AT&T a better place to work. We appreciate your positive comments regarding the great pay, benefits and other areas you feel we are successful. We truly care for our employees and will ensure your feedback is heard.

Viewing 4 - 6 of 41,990 Reviews

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