Question 1

Is Accenture a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at Accenture have rated their employer with 3.5 out of 5 stars in 873 Glassdoor reviews. This is a lower than average score with the overall rating of Accenture employees being 3.7 out of 5 stars. Search open Customer Service (CSR) Jobs at Accenture now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Accenture.

Question 2

Does Accenture pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at Accenture with 3.5 out of 5 stars based on 873 anonymously submitted employee reviews. This is 5.9% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Accenture.

Question 3

How happy are Customer Service (CSR) professionals working at Accenture?

Accepted Answer

64% of Customer Service (CSR) employees at Accenture would recommend their employer to a friend. This rating has decreased by 4% in the past 12 months. Customer Service (CSR) professionals have also rated Accenture with a 3.3 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.4 rating for culture and values and 3.4 rating for career opportunities.

Question 4

What are the top reviewed jobs at Accenture?

Accepted Answer

Software Engineer (8607), Analyst (6527), Associate Software Engineer (5628), Consultant (5495), Senior Software Engineer (5419), Manager (4560), Senior Analyst (4157), Associate Manager (3833), Team Lead (3337), Business Analyst (3122), Senior Manager (2864), Applications Development Analyst (2649), Management Consultant (2031), Software Developer (1980), Application Development Analyst (1966)

Question 5

What are the pros of working at Accenture according to real employee reviews?

Accepted Answer

"Work life balance is good and yearly appraisal is also good as compared to other service based companies." ((in 11743 reviews)); "Working here is good because the work culture is good and we get to reskill and upskill ourselves." ((in 8179 reviews)); "You get the chance to work with great people that are very driven and know their subject area very well" ((in 6763 reviews)); "encourage employees to upskilling themself and gain some certifications Many events in the premises always Benefits are good" ((in 6536 reviews)); "It is fun to work in an international environment and provides good opportunities to work in other countries." ((in 3736 reviews))

Question 6

What are the cons of working at Accenture according to real employee reviews?

Accepted Answer

"Low salary for resources who are loyal and staying with the company for long years." ((in 8128 reviews)); "I was in Accenture Kolkata and here management are very very poor like political leader (leader with zero knowledge)." ((in 4416 reviews)); "stressful and extended working hours tho you get Sat and Sunday off" ((in 3181 reviews)); "If you are stuck with bad manager and getting a release from the project is very tough" ((in 2309 reviews)); "There will be long hours and burn out is inevitable if you aren't able to set boundaries on work" ((in 2123 reviews))

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Pay is good, but job security is lacking

Good benefits and training, but limited salary growth

No work life balance

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