Adobe reviews

4.1

82% would recommend to a friend

(10,070 total reviews)
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Shantanu Narayen

87% approve of CEO

65% positive business outlook

Adobe has an employee rating of 4.1 out of 5 stars, based on 10,070 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Adobe employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

10K reviews
1.0
Mar 25, 2021

Adobe losing its moral fibre

Recommend
CEO approval
Business Outlook

Pros

Health Insurance Stock purchase plan Fitness subsidy Flexible location

Cons

In my time at Adobe, the company has lost its culture and direction with every passing year and with each new management/leadership hire that brings a new level of scrutiny to what only feels like the sales team, as opposed to the entire team working together. The marketing function has been stripped so thin in an attempt to prove productivity, that it's benefit to those on the ground is nearly negligible, and is having a significant impact on the business' ability to scale. Account development has again been stripped bare or outsourced, and the brunt of this is again being felt by the sales team. There is very clearly a 'crew' and if you aren't in it, you will not be successful in any element of your role, or how you are reflected to the business. Internal promotions are given with no review of qualifications, nor with any view to the contribution of those employees, or how they will contribute to the culture or strategic priorities of the business - promoting a culture of 'its not what you do, it's who you know'. From a company that started out with a vibrant, team culture, it has quickly eroded to a numbers game, whereby your value to the business is evaluated via a number of metrics on a spreadsheet - many of which do not pertain to your actual achievement against targets. Again, with each year, targets are raising by ~40% despite reduced patches, increased competition and sensitive market conditions. On top of this, patches are changing every 3-6 months, making the likelihood of running an enterprise sales cycle very low. Furthermore, sales plans are being 'adapted' every year to increasingly pay/reward teams LESS for bringing in more to the business via a reduction in payment metrics for compensation. I would not recommend moving to Adobe.

3.0
Jan 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing Innovative customers Awesome events held by Adobe

Cons

The only thing that will keep your head above water working with Marketo CS is the benefit of working for Adobe, but the two are still very disconnected. Marketo CSMs are treated like secondhand citizens, your compensation will be lower than what you see listed for an Adobe CSM and if you are not Enterprise you will have an aggressive and arguably unattainable sales goal. This isn't truly Customer Success, it is sales and do not let them tell you it isn't. They have also implemented a new "level" system that makes it so they can tell you you are getting promoted without actually giving you any title change or any significant compensation increase. Management plays favorites and is extremely cliquey. If you aren't meeting quota you will be treated like scum and if you are meeting quota they will treat you like you got lucky and that you better double it or else. They create a toxic environment of competition between the employees and there is a real high school mean girl mentality with a lot of the CSMs and if you are not in their inner circle you will get to look forward to snide comments about your performance, looks, or really anything they can come up with to try and knock you down a peg. I know several people, including myself, had to start going to therapy to deal with the environment. Thank god Adobe benefits cover it! I still flinch at the sound of a Slack notification from the issues with this team. There is also no official training and you can go your entire career here never actually getting into the product. I literally have never actively been inside the Marketo product, they do not even give CSMs a demo environment to test in or be trained at all. The one silver lining in that mess is that you have an SC team that knows what they are doing. I have never worked with more capable people than the people on that team and they can cover you for demos, but it needs to be tied to a new money deal, not troubleshooting with a customer or helping them understand a product they maybe just purchased. My advice to people who just want a foot into Adobe, join Marketo it's less competitive than the other products, but keep in mind that management isn't on your side to jump to other teams so if you can network under the radar that's your only chance. They don't want to lose anyone because turnover is already bad. I watched them lose a lot of amazing top performers to other companies because of this. Your opinion doesn't matter here, but the rest of Adobe seems to actually care about career growth.

1.0
Aug 2, 2020
Recommend
CEO approval
Business Outlook

Pros

As of now I don't see too many pros from the point of view of employees.

Cons

Managers are seriously not doing any work other than politics. To be frank I don't see if they have done any contribution to the product. Their impact would be on negative side. If these were not in the team, team would have done much better.

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