AllianceOne reviews

3.4

61% would recommend to a friend

(197 total reviews)

Tim Casey

61% approve of CEO

43% positive business outlook

AllianceOne has an employee rating of 3.4 out of 5 stars, based on 197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AllianceOne employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

197 reviews
1.0
May 25, 2017

Only cares about numbers, not people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is a pretty decent commission structure and good base pay for agents, but after awhile it's not worth it for reasons discussed below.

Cons

Leadership is a white boys club; very few women or minorities are promoted to leadership positions. Agents are treated like numbers. You will give moved around to different desks or different teams without explanation and sometimes without warning. Most supervisors "lead" in a command and control style; very little support, care or effort to develop their agents. The Eagan office has the lowest levels of satisfaction among its employers out of all AllianceOne offices and they do nothing to address it. You're promised all sorts of things like they "put people first" and all their values, but it's just lip service, don't fall for it. They're just words on posters.

avatar
AllianceOne Response
6mo
Thank you for bringing this to our attention. Your feedback is important to us, and we'd like to discuss your concerns further. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com.
1.0
May 16, 2017

I would never return

Recommend
CEO approval
Business Outlook

Pros

If you are able to navigate through all the politics and build your PDC; you can't achieve more commission!

Cons

The amount of favoritism, bias and lack of concerns for ALL employees is deafening and detrimental here at A1.

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AllianceOne Response
6mo
We apologize for any negative experiences you had during your time with us. Please get in touch with us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can address any lingering issues.
1.0
Mar 31, 2016

Collections Agent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Long training process for newcomers

Cons

Trainers and leaders play favorites. It doesn't matter if you can collect, they only like you if you kiss their behinds. There's a lot of micromanaging because the leaders want to make sure that they're liable for messing up. Expect a lot of micromanaging from auditors and internal staff as well.

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AllianceOne Response
6mo
We're committed to learning from all feedback and are sorry to hear about your experience. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss how we can improve.
Viewing 40 - 42 of 197 Reviews

Glassdoor has 204 AllianceOne reviews submitted anonymously by AllianceOne employees. Read employee reviews and ratings on Glassdoor to decide if AllianceOne is right for you.