Amazon Customer Service Associate reviews

3.8

69% would recommend to a friend

(1,813 total reviews)
avatar

Andrew Jassy

68% approve of CEO

55% positive business outlook

Customer Service Associate employees have rated Amazon with 3.8 out of 5 stars, based on 1,813 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Apr 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Communication improve chance to grow up the ladder great internal opportunities

Cons

global pay partiality based on race and location, ability to climb ladder but impossible bucket expectations from current role making it very hard to think about promotion

4.0
Apr 4, 2025

Great

Recommend
CEO approval
Business Outlook

Pros

Great management, good pay, fun events

Cons

Always queuing, but it's to be expected since Amazon has thousands pf customers.

Viewing 82 - 84 of 1,813 Reviews

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