Amazon Customer Service Associate reviews

3.8

69% would recommend to a friend

(1,813 total reviews)
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Andrew Jassy

68% approve of CEO

55% positive business outlook

Customer Service Associate employees have rated Amazon with 3.8 out of 5 stars, based on 1,813 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Dec 23, 2024
Recommend
CEO approval
Business Outlook

Pros

1) good working environment 2) flexibility in shifts

Cons

1) You will never get appreciation 2) They promote those who are not worth to get promoted 3) Persons who are loyal for their work usually face problems and are eventually kicked out from company

Viewing 103 - 105 of 1,813 Reviews

Glassdoor has 251,279 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.