Amazon Customer Service Associate reviews

3.8

69% would recommend to a friend

(1,814 total reviews)
avatar

Andrew Jassy

68% approve of CEO

55% positive business outlook

Customer Service Associate employees have rated Amazon with 3.8 out of 5 stars, based on 1,814 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Nov 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home, timely salary, leaves, fixed login logout

Cons

No career progression, leadership is only concerned about performance and their own growth. Low motivation, no growth opportunities. IJP selection process is not candidates friendly. No increment for level 2.

5.0
Nov 16, 2024

Wage

Recommend
CEO approval
Business Outlook

Pros

Because it's the best place to work

Cons

Passing the interviews is stressful and difficult.

Viewing 115 - 117 of 1,814 Reviews

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