Amazon Customer Service Associate reviews

3.8

69% would recommend to a friend

(1,814 total reviews)
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Andrew Jassy

68% approve of CEO

55% positive business outlook

Customer Service Associate employees have rated Amazon with 3.8 out of 5 stars, based on 1,814 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Nov 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Management is very kind and understanding. There are many benefits and salary increases such as commuter reimbursement. They are lenient when asking for a leave.

Cons

Expect to receive many calls in a day and talk to irate customers

Viewing 118 - 120 of 1,814 Reviews

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