Amazon Customer Service Associate reviews

3.8

69% would recommend to a friend

(1,813 total reviews)
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Andrew Jassy

68% approve of CEO

55% positive business outlook

Customer Service Associate employees have rated Amazon with 3.8 out of 5 stars, based on 1,813 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Feb 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Lots of great training and tons of advancement opportunities. Work with you to set goals and take your career where you want to go.

Cons

Scheduling is tough and is redone about three times a year. Minimal preference given for seniority etc. bottom line is you won't be working convenient hours for you or your family. If you were a student, they will schedule around your class schedule but that's about it.

4.0
Jan 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Less pressure Decent Pay Fixed timings most of the employees are youngsters #fun Leave policy

Cons

Stringent Higher Management December # work Loads

Viewing 1774 - 1776 of 1,813 Reviews

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