Amazon Customer Service Associate reviews

3.8

69% would recommend to a friend

(1,813 total reviews)
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Andrew Jassy

68% approve of CEO

55% positive business outlook

Customer Service Associate employees have rated Amazon with 3.8 out of 5 stars, based on 1,813 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Sep 10, 2012

AMAZON CSA

Recommend
CEO approval
Business Outlook

Pros

The biggest pro will be that you will not be working at an outsourced company. It would be directly for the company. So growth in to other areas of Amazon is a possibility. But it depends on performance.

Cons

Con is that tenurity for growth is a myth. U do well u grow. You do decent you stay where u are and do badly, and its best u find a new job

4.0
Jun 20, 2012
Recommend
CEO approval
Business Outlook

Pros

Stress free environment with an amazing guidance made me one of the good performer in this company. Express our talent and stand high on the floor!

Cons

Salary is a bit concern, but Amazon is a great step for beginners.

Viewing 1807 - 1809 of 1,813 Reviews

Glassdoor has 251,210 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.