Amazon IT Support Associate II reviews

3.5

66% would recommend to a friend

(229 total reviews)
avatar

Andrew Jassy

39% approve of CEO

50% positive business outlook

IT Support Associate II employees have rated Amazon with 3.5 out of 5 stars, based on 229 company reviews on Glassdoor. This indicates that most IT Support Associate II professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by IT Support Associate II professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

229 reviews
2.0
Jul 16, 2025

The pay is good

Recommend
CEO approval
Business Outlook

Pros

The pay is good Remote work for the position is a plus

Cons

Managers are not IT oriented. Starting as an L3 is is difficult to get to L4

2.0
May 24, 2025

Job Sucks

Recommend
CEO approval
Business Outlook

Pros

Maybe the benefits as you start getting benefit from day 1

Cons

Everything, the shift changes and the warehouse work environment is just horrible

Viewing 28 - 30 of 229 Reviews

Glassdoor has 251,224 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.