Amazon IT Support Associate II reviews

3.5

66% would recommend to a friend

(229 total reviews)
avatar

Andrew Jassy

39% approve of CEO

50% positive business outlook

IT Support Associate II employees have rated Amazon with 3.5 out of 5 stars, based on 229 company reviews on Glassdoor. This indicates that most IT Support Associate II professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by IT Support Associate II professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

229 reviews
5.0
Aug 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Great starting position that gets you familiar with everything from laptops to servers and everything inbetween.

Cons

Access to traditional tools can limit development

4.0
Aug 8, 2025

IT support at FCs

Recommend
CEO approval
Business Outlook

Pros

Easy job, nothing complicated, most of the things are documented

Cons

Promotion rules are a joke hard to move up in same department if you don't move

4.0
Jul 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Easy job, get to handle tickets at a decent pace.

Cons

A lot of walking, very few services provided to make the job more enjoyable.

Viewing 25 - 27 of 229 Reviews

Glassdoor has 251,212 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.