Amazon IT Support Associate II reviews

3.5

66% would recommend to a friend

(229 total reviews)
avatar

Andrew Jassy

39% approve of CEO

50% positive business outlook

IT Support Associate II employees have rated Amazon with 3.5 out of 5 stars, based on 229 company reviews on Glassdoor. This indicates that most IT Support Associate II professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by IT Support Associate II professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

229 reviews
1.0
Apr 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits. Resume filler for those who really think this place is "great". Realizing you are capable of more. Realizing this 'A' in FAANG is overrated. Realizing what a toxic work environment entails. Realizing to never work here after you leave.

Cons

Someone lost their toe(s) and others were wounded. Extensive amount of internal tools almost made to prevent you from translating to another job (not fully but for those who are technical you understand) Carrot on a stick with promotions (I left for a significantly better position). Level egomania, straight A narcissistic types are prevalent and even thrive here. Gargantuan political environment. Zero upward mobility unless you are "in-good" and cut down anyone in your way. Cutthroat politics, you are hired as someone who is "better" than the current team. Great start for a company. Poor boundaries and work-life balance. Metrics heavy for zero reason other than having them turned against you. False "DE&I". Leadership Principles are the beaten like a dead horse and also turned against you. Tremendously poor pay. Recovery from working here: mentally, physically, and emotionally

5.0
Apr 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Great people and amazing benefits

Cons

Needs more PTO and has very strict Schedules They need to make L3+ Quad A Open schedule

Viewing 181 - 183 of 229 Reviews

Glassdoor has 251,243 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.