Amazon IT Support Associate II reviews

3.5

66% would recommend to a friend

(229 total reviews)
avatar

Andrew Jassy

39% approve of CEO

50% positive business outlook

IT Support Associate II employees have rated Amazon with 3.5 out of 5 stars, based on 229 company reviews on Glassdoor. This indicates that most IT Support Associate II professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by IT Support Associate II professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

229 reviews
5.0
Mar 18, 2022

Happy Employee :)

Recommend
CEO approval
Business Outlook

Pros

-> Great culture -> Weekly 1on1 with manager -> Feel inclusive -> Hardware choice -> Flexible Schedule -> Choice of work from home or office

Cons

No cons so far. Maybe flexible scheduling.

3.0
Mar 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Good for experience, salary is above english teaching. Work with the latest technologies

Cons

Very very hit or miss management. All the senior managers in my team quit within 1 year of me quitting. hard to move teams or get a promotion.

2.0
Mar 11, 2022

Good job for entry level.

Recommend
CEO approval
Business Outlook

Pros

No micromanaging. Free to use your PTO whenever you like, by minutes if you want. Tuition assist up to $5200 annually - 100% up to cap. Automation for IT systems and tasks. LinkedIn Learning free. $100 annually towards Amazon Prime.

Cons

No stocks, RSUs for this position and below - L3. Your office will be a wire partitions cage in the middle of the production floor - gets noisy because of production conveyors everywhere. Must wear safety vest all the time. Miscommunication is worse than anywhere I have worked at. You won’t work Mon-Fri 8-5. Either work Sat or Sun. Early mornings or evenings.

Viewing 184 - 186 of 229 Reviews

Glassdoor has 251,243 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.