Amazon IT Support Associate II reviews

3.5

66% would recommend to a friend

(229 total reviews)
avatar

Andrew Jassy

39% approve of CEO

50% positive business outlook

IT Support Associate II employees have rated Amazon with 3.5 out of 5 stars, based on 229 company reviews on Glassdoor. This indicates that most IT Support Associate II professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by IT Support Associate II professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

229 reviews
5.0
Jul 6, 2021

Great for IT

Recommend
CEO approval
Business Outlook

Pros

Great growth opportunity and learning

Cons

PTO accumulates very slowly at first

4.0
Jun 27, 2021

Review

Recommend
CEO approval
Business Outlook

Pros

Plenty of resources and exposure to whichever learning track you desire.

Cons

Working overnights, even with rotation, affects work/life balance.

5.0
Jun 26, 2021
Recommend
CEO approval
Business Outlook

Pros

Taught mostly everything on-site. Tons of available policy's and procedures to follow if you are having trouble.

Cons

IT is considered a Support role so schedules change every 3-4 months

Viewing 211 - 213 of 229 Reviews

Glassdoor has 251,210 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.